HiBob, known to its users as Bob, is a modern HR platform for fast-growing, often international companies. It keeps people data, time off, onboarding flows, tasks and workforce planning together, and many employees actually enjoy using it. Operations leaders still need answers it holds — who is away, which roles are open, who joins next month — and they want them inside the tools where they plan work.
Agentic CMMS turns HiBob into an MCP server for Claude, ChatGPT and other AI agents. A site lead asks in plain language and gets an answer from Bob's live data. Your admins choose which HiBob tools each role may use.
What your AI agent can do with HiBob
- See who is away. "Who in the London facilities team is on time off this Friday, and who is working from home?"
- Check open roles. "Which positions in field operations are open, and which of them are replacements?" The agent reads positions in workforce planning.
- Track onboarding tasks. "Which tasks are still open for the new building engineer, and who owns them?" Missing a safety walkthrough is no longer an accident.
- Find people by site. "List everyone based at the Lisbon site with their job titles and managers."
- Look at team changes. "Who joined or left the operations department in the last quarter?"
- Ask about time off policies. "How many days of leave do I have left this year, and how many can I carry over?"
- Get ready for an audit. "Which employees at the Berlin office are missing the safety acknowledgement field?" The agent reads the custom fields your HR team keeps.
HiBob with your other systems
Bob holds the people. Your service, maintenance and communication tools hold the work. Connect them together and one question uses all of them:
- When someone in Bob leaves, open a ServiceNow request to remove their building access and system accounts.
- Compare open technician positions in Bob with the backlog of overdue work orders in Fracttal, site by site.
- Check field engineers' time off in Bob before dispatchers book visits in Salesforce Field Service.
- Share a weekly list of new starters in Google Chat, so site teams can welcome them properly.
People data for international teams
HiBob customers often run teams in several countries, with different leave rules and many sites. The agent works across all of them, in plain language, without a report to build first. Owners and admins choose which roles may use each HiBob tool and can block individual people, and every call is written to a tamper-evident activity log that you can export. Each person approves their own agent and can disconnect it whenever they like.