simPRO is job management software for trade and specialist contractors, used widely in Australia, New Zealand, the UK and the US. Electrical, plumbing, HVAC, security and fire protection businesses use it to quote work, run jobs with cost centres, buy and track stock, schedule technicians, invoice in stages and manage the recurring maintenance on their customers' sites. It handles both small service calls and large projects. The detail is deep, which means the answers to simple questions can sit several levels down.
An AI agent connected through Agentic CMMS can go and get them. Ask in Claude, ChatGPT or another MCP client, and the agent reads quotes, jobs, cost centres, stock and site assets with the access you approved. Project managers, estimators and service coordinators each ask in their own words.
What your AI agent can do with simPRO
- Watch job costs. "Which jobs over $20,000 have used more than 80 per cent of their labour budget?" The agent compares estimated and actual cost centres.
- Chase quotes. "Which quotes for switchboard upgrades are still pending after three weeks, and who is the customer contact?"
- Plan test and tag rounds. "Which customer sites have electrical testing or fire equipment inspections due next month?"
- Check stock before scheduling. "Do we have enough 2.5 mm cable and RCBOs in the main warehouse for the Elm Street fit-out?"
- Read the schedule. "Who is booked on the hospital job this week, and is anyone double-booked?"
- Find unbilled work. "Which completed jobs have not been invoiced, and how much is outstanding in total?" Progress claims on larger jobs show up next to small service calls.
- Raise a service job. "Create a service job at the Riverside shopping centre for a failed exit light on level 2." The agent links it to the right customer and site.
simPRO with your other systems
Contractors depend on accounting, payroll and project tools around simPRO. Connect them and the agent can pull them into one answer:
- Match simPRO invoices and supplier bills with your ledger in Xero or MYOB.
- Line up simPRO job progress with the project schedule and RFIs in Procore when you work as a subcontractor.
- Check timesheet hours on a job against the payroll records in Employment Hero.
- Compare quoting habits across a business that also runs Fergus in one of its branches.
For contractors who run projects and service together
simPRO businesses often carry both long projects and recurring maintenance, and those need different people with different rights. An estimator can have read-only access to costs while a service coordinator may create jobs. Each person approves their own agent, owners and admins set which roles may use each tool, and every agent call is kept in the activity log for later review.