Employment Hero is a full HR, payroll and rostering platform used widely by small and mid-sized businesses in Australia, New Zealand, the United Kingdom and beyond. Trade businesses, facility services firms and manufacturers use it for employee files, certifications, timesheets, leave and pay runs. It holds the facts a site manager needs every morning, but finding them takes time on a busy day.
Agentic CMMS turns Employment Hero into an MCP server for Claude, ChatGPT and other AI agents. Ask in plain language and the agent reads the live data: who holds which ticket, who is on leave, which timesheets are waiting.
What your AI agent can do with Employment Hero
- Stay ahead of licence renewals. "Whose white card, EWP ticket or first-aid certificate expires in the next 45 days?" The agent reads certifications and expiry dates.
- Check a crew before it goes on site. "Does everyone on tomorrow's Brisbane shutdown crew have a current confined-space ticket?"
- Read rosters. "Who is rostered on the weekend maintenance shift at the Auckland plant?"
- Clear timesheets. "Which timesheets for the electrical team are still unapproved for this pay period?"
- Review leave balances. "How much annual leave does each fitter have, and who has more than six weeks banked?"
- Plan leave cover. "Two of our three boilermakers asked for the same week off in March. Who else holds the right tickets and is free?" The agent checks leave, rosters and certifications together.
- Check the last pay run. "What did overtime cost in the last fortnightly pay run, by team?"
- Get new starters ready. "Which onboarding steps, such as policies and bank details, are still open for this month's apprentices?"
Employment Hero with your other systems
Employment Hero tells you who can work and what they cost. Your job, safety and finance systems tell you what they did. Connected together:
- Before a job in simPRO is scheduled, check that the assigned technician's licences in Employment Hero are current.
- Compare hours on Fergus jobs with Employment Hero timesheets to find time that was never billed.
- Match each pay run total with the wage journal in MYOB before the month closes.
- Link site inspections in SafetyCulture to the certifications of the people who carried them out.
Licences and tickets, always current
On a regulated site, an expired ticket can stop a whole crew at the gate. An agent that checks Employment Hero before every roster turns a monthly spreadsheet chore into a quick question. Owners and admins choose which roles may use each Employment Hero tool and can block individual people, and every question asked is kept in the tamper-evident activity log.
For contractors who move crews between client sites every week, that means fewer refused gate passes, fewer last-minute swaps, and a clear record to show the principal contractor when they ask.